Customer Service Assistant/Trolley Porter

We are recruiting a Customer Service Assistant on a Part-Time, Permanent Basis, working one day per week. Working hours are 10:30am to 6:00pm every Tuesday. Additional hours available.

About You:
The candidate will need to deliver exceptional customer service skills and be able to work at the required pace to ensure swift and polite service through checkouts. You will need a warm and welcoming personality, enthusiasm, patience and confidence to work independently and as part of a dedicated team. Previous retail experience is desirable but not essential as full training will be provided.
Candidates will need to be flexible during the peak trading periods to work additional hours on weekends, evenings and Bank Holidays to include the Christmas and New Year period.

About The Role:
As a customer service assistant, you will be the first and last point of contact during our customers visit to the store, dealing with a wide variety of enquiries. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach.

In addition to serving on the tills, you will be collecting and organizing the customer trollies in the car park and around the Garden Centre, assisting customers with their purchases as part of our ‘carry to car’ service, ensure that the car park is clear of litter and organizing the shopping basket availability across all departments to support the customer experience. The ideal candidate will need to be flexible with an energetic personality and the ability to perform under pressure.

Our employee benefits package includes:

  • An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family.
  • Contributory pension scheme for eligible employees
  • Generous Staff Discount Scheme after completion of probationary period
  • Free on-site parking
  • Staff Uniform provided

Haskins Garden Centres
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.

We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.

 
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When will I find out if my application has been successful?
We will contact you within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.