Customer Services Assistant

21.75 hours per week. 12 Month Fixed Term Contract – Covering Maternity Leave. Two week rolling rota.

Week 1
Week 2

About You
The candidate will need to deliver exceptional customer service skills and be able to work at the required pace to ensure swift and polite service through checkouts. You will need a warm and welcoming personality, enthusiasm, patience and confidence to work independently and as part of a dedicated team. Previous retail experience is desirable but not essential as full training will be provided.

Candidates will need to be flexible during the peak trading periods to work additional hours on weekends and Bank Holidays to include the Christmas and New Year period with opportunities to work part time shifts during the weekdays depending on availability.

About the role
As a customer service assistant you will be the first and last point of contact during our customers visit to the store. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach; helping customers with any query, contacting colleagues to help with product care tips and availability, lifts to the car, escalating complaints etc. The ideal candidate will need to be flexible with an energetic personality and the ability to perform under pressure.

Key Responsibilities
– Processing sales at the till point
– Customer Enquiries
– Cash Handling
– Wrapping and Packing
– General housekeeping duties




When will I find out if my application has been successful?
We will contact you in within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.