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Haskins Farnham (Forest Lodge) vacancies:

Retail Assistant (Food)

21 hours per week to include weekends (7 hours per day, 3 days)

About you
You will need to be able to demonstrate exceptional customer service skills as well as be able to work at a pace to replenish stock on a daily basis. A desire to work as part of a team but also ‘thinking on your feet’ and using your own initiative are essential for this role. The ideal candidate will have an eye for detail, be smart in appearance, energetic and enthusiastic. Previous retail or merchandising experience is desirable.

About the role
If you enjoy working with a variety of high end products then Haskins has the perfect job for you. Our retail assistants play a major part in providing the correct advice and help to enable our customers to find the products which are right for them. We pride ourselves at Haskins on our excellent merchandising and brand standards and our staff need to be able to give up to date advice on all the ranges we have on offer. We are constantly training to teach everything our assistants need to know about the latest products, presentation and availability so that the advice given is the correct advice.

Key responsibilities
– Replenishing and merchandising stock
– Answering customer enquiries
– General housekeeping duties

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then, unfortunately, your application has, on this occasion, been unsuccessful.

Retail Assistant (Clothing)

21 hours per week to include weekends (7 hours per day, 3 days)

About you
You will need to be able to demonstrate exceptional customer service skills as well as be able to work at a pace to replenish stock on a daily basis. A desire to work as part of a team but also ‘thinking on your feet’ and using your own initiative are essential for this role. The ideal candidate will have an eye for detail, be smart in appearance, energetic and enthusiastic. Previous retail or merchandising experience is desirable.

About the role
If you enjoy working with a variety of high end products then Haskins has the perfect job for you. Our retail assistants play a major part in providing the correct advice and help to enable our customers to find the products which are right for them. We pride ourselves at Haskins on our excellent merchandising and brand standards and our staff need to be able to give up to date advice on all the ranges we have on offer. We are constantly training to teach everything our assistants need to know about the latest products, presentation and availability so that the advice given is the correct advice.

Key responsibilities
– Replenishing and merchandising stock
– Answering customer enquiries
– General housekeeping duties

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then, unfortunately, your application has, on this occasion, been unsuccessful.

Assistant Team Leader – Outdoor Department

Full Time 38 hours to include alternate Weekends, Saturday and Sunday

About You
The ideal candidate must have retail experience working within a horticultural environment, with knowledge of key plant life categories, care and cultivation with a keen interest in
Garden Building materials, water features, pots and decorations. You will be confident in supporting a team to drive the daily routines of the department, providing excellent customer service with a friendly and approachable manner and ready to help whether on the shop floor, telephone or online.

About the role
You will be assisting the department by supporting the daily routines; both in terms of the customer experience, team support and development to achieve business goals. The ideal candidate will have solid communication and interpersonal skills with a friendly, energetic personality and the ability to perform under pressure. This post includes Keyholder responsibilities.

Key Responsibilities
– Ordering and working deliveries to ensure stock levels
– Replenishing stock and merchandising
– Take responsibility for daily routines
– Organise and monitor team breaks
– Ensure department telephone and headset cover
– Support the senior team with scheduling shifts and holidays
– Open and Close the Centre
– Lead by example and coach the Sales Assistants
– Provide “hand over” notes
– Process POS (Point of Sale)
– Sales ordering and till operation
– Watering and general maintenance
– Proactive approach to displaying and merchandising
– General housekeeping duties

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then, unfortunately, your application has, on this occasion, been unsuccessful.

Assistant Team Leader – Indoor Department

Full Time 38 hours to include alternate Weekends, Saturday and Sunday

About You
The ideal candidate must have retail experience with a good understanding of the Indoor products available from our stores ranging from Giftware, Furniture, Christmas and Garden Care with a strong desire to learn. You will be confident in supporting a team to drive the daily routines of the department, providing excellent customer service with a friendly and approachable manner and ready to help whether on the shop floor, telephone or online.

About the role
You will be assisting the department by supporting the daily routines; both in terms of the customer experience, team support and development to achieve business goals. The ideal candidate will have solid communication and interpersonal skills with a friendly, energetic personality and the ability to perform under pressure. This post includes Keyholder responsibilities.

Key Responsibilities
– Ordering and working deliveries to ensure stock levels
– Replenishing stock and merchandising
– Take responsibility for daily routines
– Organise and monitor team breaks
– Ensure department telephone and headset cover
– Support the senior team with scheduling shifts and holidays
– Open and Close the Centre
– Lead by example and coach the Sales Assistants
– Provide “hand over” notes
– Process POS (Point of Sale)
– Sales ordering and till operation
– Proactive approach to displaying and merchandising
– General housekeeping duties

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then, unfortunately, your application has, on this occasion, been unsuccessful.

Team Leader – Customer Services

Full Time 38 hours a week to include alternate weekends, Saturday and Sunday

About You
The ideal candidate must have proven experience in a senior customer services position. You will need an excellent knowledge of customer service best practices, outstanding communication and interpersonal skills with a friendly, warm and welcoming personality and the ability to perform under pressure. You will need good computer skills, be commercially aware and have an analytical mind and familiarity with data analysis for this leadership role. This role requires a decisive and quick thinking personality to ensure the smooth running of the department’s daily operation through motivation and support of your team.

About the role
You will be organising all department operations and allocating responsibilities across the wider team while remaining a key team player. You will be managing and guiding staff towards maximum performance and responsible for the departments daily routines; both in terms of the customer experience and the management of the cash office. Key responsibilities include; the smooth operation of the checkouts, customer services desk, reconciliation and banking of daily takings. As the customer services team leader it is important to build and maintain a network of relationships within the community to support public relations.

Key Responsibilities
– Interest and enjoyment in working with people
– Polite and patient personality
– Numerical skills
– Ability to plan
– Able to work calmly under pressure
– IT skills – Excel, Word, working with business systems
– Responsible for scheduling shifts and holidays
– Recruitment
– Payroll
– Daily reconciliation and banking
– Till and Customer Services Desk operation

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then, unfortunately, your application has, on this occasion, been unsuccessful.

Assistant Team Leader – Customer Services

Full Time 38 hours to include alternate Weekends, Saturday and Sunday

About You
The ideal candidate must have proven experience in a customer services position. You will need an excellent knowledge of customer services best practice, outstanding communication and interpersonal skills with a friendly, warm and welcoming personality and the ability to perform under pressure. You will need good computer and numerical skills and be confident in supporting a team to drive the daily routines of the department; providing excellent customer service with a friendly and approachable manner and ready to help whether on the shop floor, telephone or online.

About the Role
You will be assisting the department by supporting the daily routines; both in terms of the customer experience and the management of the cash office. Key responsibilities include; the smooth operation of the checkouts, customer services desk, reconciliation and banking of daily takings. The ideal candidate will have solid communication and interpersonal skills with a friendly, energetic personality and the ability to perform under pressure.

Key Responsibilities
– Interest and enjoyment in working with people
– Polite and patient personality
– Numerical skills
– Ability to plan
– Scheduling shifts and holidays
– Able to work calmly under pressure
– IT skills – Excel, Word, working with business systems
– Daily reconciliation and banking
– Till and Customer Service Desk operation

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then, unfortunately, your application has, on this occasion, been unsuccessful.

Restaurant Assistant – Full Time

Full time, 38 hours, ten day fortnight working pattern.

The right candidate will need to be proactive, enthusiastic, energetic and also a team-player. Key responsibilities will include: food and drink preparation and service ensuring our high customer service practices are sustained. The successful candidate will ideally have previous food service experience and be able to work in a fast-paced environment serving our customers.

Previous catering/hospitality experience would be preferred, along with a proven and sound knowledge of customer service.

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then, unfortunately, your application has, on this occasion, been unsuccessful.