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Haskins Farnham (Forest Lodge) vacancies:

Customer Service Assistant

Part Time to include alternate weekends

About You
The candidate will need to deliver exceptional customer service skills and be able to work at the required pace to ensure swift and polite service through checkouts. You will need a warm and welcoming personality, enthusiasm, patience and confidence to work independently and as part of a dedicated team. Previous retail experience is desirable but not essential as full training will be provided.
Candidates will need to be flexible during the peak trading periods to work additional hours on weekends and Bank Holidays to include the Christmas and New Year period with opportunities to work part time shifts during the weekdays depending on availability.

About the role
As a customer service assistant, you will be the first and last point of contact during our customers visit to the store. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach; helping customers with any query, contacting colleagues to help with product care tips and availability, lifts to the car, escalating complaints etc.

Key Responsibilities
– Processing sales at the till point
– Customer Enquiries
– Cash Handling
– Wrapping and Packing
– General housekeeping duties

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you in within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.

Customer Service Assistant

Full Time to include alternate weekends

About You
The candidate will need to deliver exceptional customer service skills and be able to work at the required pace to ensure swift and polite service through checkouts. You will need a warm and welcoming personality, enthusiasm, patience and confidence to work independently and as part of a dedicated team. Previous retail experience is desirable but not essential as full training will be provided.
Candidates will need to be flexible during the peak trading periods to work additional hours on weekends and Bank Holidays to include the Christmas and New Year period.

About the role
As a customer service assistant, you will be the first and last point of contact during our customers visit to the store. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach; helping customers with any query, contacting colleagues to help with product care tips and availability, lifts to the car, escalating complaints etc.

Key Responsibilities
– Processing sales at the till point
– Customer Enquiries
– Cash Handling
– Wrapping and Packing
– General housekeeping duties

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you in within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.

Inventory Controller

38 hours per week – Starting at £19,170.68 per annum dependent on experience

We are looking for an Inventory Controller to support the Management Team in the maintenance of stock accuracy and pricing integrity to ensure compliance with company Stock Control policy with emphasis on Central Replenishment routines and procedures.

The right candidate be proactive and enthusiastic good inter-personal skills.

Key accountabilities include ensuring stock adjustments and stock transfers are processed accurately and in a timely manner to maintain stock file accuracy. Ensuring all relevant reports associated with stock accuracy are reviewed, investigated and actioned in-line with company policy. Processing and actioning company price changes and price checks in an accurate and timely manner ensuring all documentation is completed and filed.

Skills
– Planning and prioritising
– Time management
– Good communication and networking skills
– Ability to work alone with little guidance/direction
– Logical and analytical approach with an eye for detail
– Problem solving skills
– Previous stock control experience
– IT system/data-base experience
– Administrative skills

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you in within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.

EPOS Administrator

Part Time 20 hours a week Monday to Friday
£9.71 ph

Job Role
To support the administrative function of the Garden Centre, through effective and accurate management of systems and all related documentation.
Key accountabilities include supporting the Inventory controller in the maintenance of stock accuracy and pricing integrity to ensure compliance with company Stock Control policy. Ensuring stock adjustments and transfers are processed accurately and that all relevant reports associated with stock accuracy are reviewed, investigated and actioned in-line with company policy.The processing and actioning of company price changes and price checks in an accurate and timely manner ensuring all documentation is completed and filed.

Skills
– Planning and prioritising
– Time management
– Good communication and networking skills
– Ability to work alone with little guidance/direction
– Logical and analytical approach with an eye for detail
– Problem solving skills
– Administrative skills

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you in within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.

Sales Supervisor – Garden Style

Full Time Permanent to include Alternate Weekends
Starting at £20,951

Job Purpose
Guides the sales team to maximise profit, minimise losses and offer excellent customer service through effective product display and presentation, in order to meet company sales targets and objectives. Actively supports the Manager / Assistant Manager.

About you
The ideal candidate must have retail experience working within a horticultural environment, with Detailed horticultural knowledge to be able to advise customers in plant selection, plant care and garden design including site visits to ensure an excellent customer experience, drive sales and deliver repeat custom. You will have a proven knowledge of retail management best practices, outstanding communication and interpersonal skills with a friendly, energetic personality and the ability to perform under pressure.

Skills:
– Previous retail/customer service related experience
– Horticultural knowledge/experience
– Relevant product-range knowledge
– Good communication and networking skills
– People/team leadership and development
– Planning and prioritising
– Knowledge of health & safety legislation
– IT system/data-base experience

Personal:
– Good level of inter-personal skills
– Good communication skills
– Enjoyment of team-working
– Flexible ‘work ethic’
– Highly self motivated
– High standard of personal presentation

 

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When will I find out if my application has been successful?
We will contact you in within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.

Senior Customer Service / Administration Assistant

Full Time Fixed Term Monday to Friday
£9.71ph

Supports the administrative function of Garden Style, through effective and accurate management of systems and all related documentation along with supporting the sales team during busy periods.

You will need a warm and welcoming personality, enthusiasm, patience and confidence to work independently and as part of a dedicated team.

Skills:

– IT literate
– Administrative skills
– Planning and prioritising
– Good communication and networking skills
– Ability to work alone with little guidance/direction
– Logical and analytical approach with an eye for detail
– Problem solving skills
– Previous ‘food related’ stock control experience

Personal:
– Good inter-personal skills
– Effective communicator
– Self motivated
– Flexible ‘work ethic’

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you in within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.

Senior Customer Service / Administration Assistant

21 Hours Permanent Weekdays Only
£9.71ph

Supports the administrative function of Garden Style, through effective and accurate management of systems and all related documentation along with supporting the sales team during busy periods.

You will need a warm and welcoming personality, enthusiasm, patience and confidence to work independently and as part of a dedicated team.

Skills:

– IT literate
– Administrative skills
– Planning and prioritising
– Good communication and networking skills
– Ability to work alone with little guidance/direction
– Logical and analytical approach with an eye for detail
– Problem solving skills
– Previous ‘food related’ stock control experience

Personal:
– Good inter-personal skills
– Effective communicator
– Self motivated
– Flexible ‘work ethic’

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you in within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.

Kitchen Porter

Forest Lodge Restaurant – Full time position

The right candidate will need to be proactive, enthusiastic, energetic and a team-player.
Knowledge or an interest in Catering would be an advantage but is not essential.

You must be able to work on your own initiative, sometimes under pressure, in a fast-moving
environment, have the ability to communicate well and be able to work as part of a large team.

Your main responsibilities will include but are not limited to:
– Washing up and general cleaning
– Excepting deliveries and storing them away properly
– Vegetable prep
– General responsibility of clean storage areas
– Completion of cleaning schedules
– Disposal of waste and recycling

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you in within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.

Assistant Team Leader – Outdoor Department

Salary: £20,000
Full Time 38 hours to include alternate Weekends, Saturday and Sunday

About You
The ideal candidate must have retail experience working within a horticultural environment, with knowledge of key plant life categories, care and cultivation with a keen interest in
Garden Building materials, water features, pots and decorations. You will be confident in supporting a team to drive the daily routines of the department, providing excellent customer service with a friendly and approachable manner and ready to help whether on the shop floor, telephone or online.

About the role
You will be assisting the department by supporting the daily routines; both in terms of the customer experience, team support and development to achieve business goals. The ideal candidate will have solid communication and interpersonal skills with a friendly, energetic personality and the ability to perform under pressure. This post includes Keyholder responsibilities.

Key Responsibilities
– Ordering and working deliveries to ensure stock levels
– Replenishing stock and merchandising
– Take responsibility for daily routines
– Organise and monitor team breaks
– Ensure department telephone and headset cover
– Support the senior team with scheduling shifts and holidays
– Open and Close the Centre
– Lead by example and coach the Sales Assistants
– Provide “hand over” notes
– Process POS (Point of Sale)
– Sales ordering and till operation
– Watering and general maintenance
– Proactive approach to displaying and merchandising
– General housekeeping duties

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then, unfortunately, your application has, on this occasion, been unsuccessful.

Restaurant Assistant Full Time

Full time 38 Hours a week to include alternate weekends

About you
You will need to be a team player who can demonstrate excellent customer service skills. A winning smile and a courteous manner are both important whether you are serving over the counter or arranging a table for the next customer. Being proactive and energetic is essential as this is a busy fast paced environment. Previous catering or hospitality experience is preferred but not essential as full training will be provided.

About the role
At Haskins we pride ourselves on the standard of food we have on offer in our restaurants. This is a place where our customers come to enjoy a meal as well as to relax and unwind. They expect the best service at all times. As a restaurant assistant it is your job to ensure that each visit is enjoyable and the experience memorable.

Key Responsibilities
– Serving on the food counters
– Making and serving hot drinks
– Clearing tables
– General housekeeping duties

 

APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you in within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.