Safer Shopping at Haskins Garden Centres

MEASURES UPDATE

From Monday 14th September the Government advice now includes the Rule of 6.
This advises a maximum group size of 6 people permitted to meet in either the indoor or outdoor areas of our restaurants and garden centres. People from different households should maintain socially distanced at 2 metres.

We have considerable safety measures in place to ensure social distancing at our centres and we ask our customers to wear a mask when visiting, unless exempted under the government guidelines. Our restaurants are open in accordance with the current safety measures, to help you enjoy your dining experience.

We anticipate that there will sometimes be queues to get into our centres due to the capacity restrictions needed to maintain social distancing. We recommend people please consider using our Click and Collect service where possible. However, this service is not currently available at Forest Lodge.

Please note that our restaurant and children's play areas will remain closed in line with the Government’s guidelines.

Guide dogs and service dogs only. No other dogs allowed while we are managing social distancing measures.

We have introduced new measures to allow for social distancing:

  • Customers are required to wear a face covering when visiting our centres
  • We are restricting the number of customers in our centres to ensure social distancing of the required 2-metres
  • We encourage you to shop individually where possible
  • Follow the clear navigation markers on the floor to aid social distancing
  • Cleaning stations are available for customer use by each trolley bay
  • To reduce touchpoints, we ask that customers only touch items that they wish to purchase
  • Do not enter our centres if you are feeling unwell
  • We are only accepting card payments

We will be helping NHS workers to visit without having to queue, where possible.

Please follow the instructions and advice from our centre team to help keep everyone safe.

The safety of our customers is paramount, and we will continue to monitor the situation closely. We will keep our approach fluid to ensure that any updates to our safety measures are carried out across our centres, if required, in line with the Government’s guidelines.

Visiting our restaurants

  • Our restaurants comply with Test and Trace
  • Please wear a mask until you sit down
  • Please maintain social distancing
  • Party size limited to 6 people as per the ‘Rule of 6’

Frequently Asked Questions

Updated: 14.09.2020

Thank you to all our customers who have taken to time to let us know how safe and comfortable you felt when visiting.

We continually monitor all our safety measures and the way that customers observe social distancing, use hand sanitisers and are now wearing face coverings.

Safe dining at Haskins

Watch our information video about the safety messages we have in place to make your restaurant experience both safe and enjoyable.